Date: 5 October 2023

1: Purpose and Scope

Purpose: Please read this Acceptable Use Policy (“policy”, “AUP”) carefully before using https://www.smoothmind.com website (“website”, “service”) operated by Smoothmind Ltd, a company registered in England and Wales (“us”, ‘we”, “our”). The AUP outlines the guidelines and rules for using the services provided by us.

Scope: This AUP applies to all users, including subscribers, clients and visitors accessing our online content, business consulting, media and publishing services.

2. Authorised use

Users are authorised to access and use our services for legitimate and lawful purposes, including accessing online hosted content and receiving business consulting, publishing and media services. You agree to comply with all applicable laws, rules, and regulations in connection with your use of the services.

3. Prohibited use

You may not use the services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this AUP:

Unauthorised Access: Users must not attempt to gain unauthorised access to our systems, accounts, or data.      

Malware: Distributing, uploading, or transmitting any malware or malicious software is strictly prohibited.

Spam and Fraud: Activities such as spamming, phishing, or engaging in fraudulent activities are strictly prohibited.

Copyright Violation: Users must not violate copyright or intellectual property rights, including copying or distributing content without proper authorisation.

Harassment: Harassment, hate speech, or abusive behaviour toward any users, employees, or partners is not allowed.

Adult Related Content: Distributing pornography or adult related content or offering any escort services is strictly prohibited.

Illegal Use: The use of our services for illegal purposes is not allowed.

4. Content Guidelines

  • Users are expected to comply with copyright and intellectual property rules when using our publishing and content services.
  • User-generated content:
    • should adhere to our content guidelines and not contain explicit or offensive material;
    • should not be used for the purposes of selling products or services;
    • should not contain links to any external websites.

We retain the right to remove any content that we deem to be unsuitable or that clearly violates this AUP, which may also result in your services being suspended or terminated as set out in paragraph 9.

5. Data Security and Privacy

User data is handled in accordance with our Privacy Notice and is protected according to applicable data protection laws, including the General Data Protection Regulation (GDPR).

6. Account and Password Security

Users are encouraged to maintain strong unique passwords for their accounts and to report any suspected activity or unauthorised access.

7. Service Availability

We strive to maintain high service availability and will notify users of any planned downtime or disruptions.

8. Compliance with Laws and Regulations

Users must adhere to all applicable laws and regulations while using our services, including those related to data protection, copyright, and online conduct.

9. Enforcement

Your services may be suspended or terminated with or without notice upon any violation of this policy. Any violations of this AUP may result in warnings, the immediate suspension or termination of your account, at our discretion.

10. Reporting Mechanism

To report a violation of this AUP, please contact us at admin@smoothmind.com.

11. Updates and Revisions

We reserve the right to change this policy at any given time. It is your obligation to periodically check these Terms for changes or updates. The date provided at the beginning of these Terms is the latest revision date. Changes to these Terms will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms.

12. Termination of Service

We reserve the right to terminate a user’s access to our services in cases of severe or repeated AUP violations.

13. Disclaimer

Smoothmind Ltd is not responsible for the content posted by users and disclaims liability for user actions while using our services.

14. Data Transfer Upon Business Sale

In the event that Smoothmind Limited is sold to or merged with another entity, user data, including personal information and account details, may be transferred as part of the transaction. By using our services, you consent to such potential data transfer and agree to be bound by the privacy policies and terms of the new entity.

14.1 Notification of Business Sale

We will make reasonable efforts to notify users of any impending sale or merger that may result in the transfer of customer data. Notification may be provided via email, our website, or other communication methods.

14.2 Continued Data Protection

Any acquiring entity will be required to adhere to applicable data protection laws and regulations, ensuring the continued protection of your personal data in accordance with our established privacy standards.

14.2 Opt-Out Option

If you do not wish for your data to be transferred to the acquiring entity, you have the option to request the deletion of your account and associated data before the business sale takes place. Please contact our support team to initiate this process.

14.3 Data Usage for Due Diligence

During the business sale or merger process, potential buyers may conduct due diligence, which may involve the review of customer data. However, such access will be limited to the extent necessary for evaluating the transaction and subject to strict confidentiality agreements.

14.4 Data Security Commitment

We will take all reasonable measures to ensure that your data remains secure during any transfer process, including encryption and secure data transfer protocols.

14.5 User Responsibility

Users are responsible for keeping their contact and account information up to date to facilitate effective communication regarding any business sale or merger.

15. Contact Information

For questions, concerns, or reporting violations, users can contact Smoothmind Ltd at admin@smoothmind.com.

16. Acceptance and Agreement

By using our services, users acknowledge their acceptance of this Acceptable Use Policy.